If you’ve suffered an Idaho work injury, you may be contacted by a Nurse Case Manager (NCM). While they claim to help with your recovery, it’s vital to remember: NCMs work for the insurance company, not you.

The Reality of Nurse Case Managers
An NCM is hired by the insurance carrier to oversee your treatment. To justify their cost, they must save the insurance company money—and those savings often come directly out of your benefits.
Why You Should Be Cautious
- Doctor Pressure: NCMs may influence physicians to clear you for work prematurely or limit necessary treatments.
- Appointment Intrusions: They often try to attend your private medical exams to monitor and sway the conversation.
- Information Sharing: Anything you say to an NCM is reported back to the insurer and can be used to reduce your benefits.
Your Next Steps
- Politely Decline: You are not legally required to speak with or be managed by an NCM.
- Follow Medical Advice Only: Only your doctor—not an insurance representative—should dictate your recovery timeline.
- Consult an Attorney: Protect your rights before engaging with insurance representatives.

Goicoechea Law, LLC, fights unfair insurance tactics. If an NCM has contacted you, call us immediately for a free case review.







